Identification and assessment of transport identification and assessment of transport systems operation quality
DOI:
https://doi.org/10.2478/v10174-011-0022-9Keywords:
transport system, system socio-technical (H-M-E), qualityAbstract
The basis of a transport system operation is accomplishment of set goals in specified conditions, place quantity and time. From an analysis of the literature it results that the reasearch on these systems operation quality is crucial for the processes of service - repair, control, fuel supply and diagnosis, especially for machines and dvices used in them. The discussed systems are classified as socio-technical ones of the type (human-machine-environment), including the transport system which is the research object of this paper. On the basis of the authors' own experimental tests results and identification of processes which take palce in the research object, a method for assessment of such transport systems operation quality has been presented in the article. The authors of the paper have made an attempt to develop a model for assessment of undesirable impact of actions of people present in the system and its environment.
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