SUKWADI, Ronald; SUSANTO, Angela; LIANG, Yun-Chia. Airline service quality evaluation for Indonesian low-cost carriers based on Extenics innovation theory. Archives of Transport, Warsaw, Poland, v. 58, n. 2, p. 7–20, 2021. DOI: 10.5604/01.3001.0014.8794. Disponível em: https://archivesoftransport.com/index.php/aot/article/view/236.. Acesso em: 3 jul. 2024.