Evaluation model of the companies operating within logistic network

Abstract

In the paper authors presented concept of evaluation of complex systems such as logistic companies which operate in competitive environment. Authors also highlighted the importance of the evaluation problem in operational activity, particularly in the properly prepared procedures to be followed, consisted of several stages adapted to currently conducted research. Properly executed evaluation of companies enables customers to take right decisions on contracting services and stimulate the development of those companies. It should be noted that the proposed algorithmic model of assessment may be particularly useful for assessment of complex logistics systems. Characteristics of the respective phases developed procedure allowed to indicate that it is important to select of appropriate criteria and evaluation methods. It was pointed out that particularly useful for assessing of logistics companies are multi-criteria analysis methods, because they allow to examine objects in a holistic manner, taking into consideration various aspects of activities such organizations. For the practical realization of assessment of logistics companies there was proposed Bellinger method, which contains quite transparent procedures. The results obtained from that method are consistent with those carried out by means of other, more complex multi-criteria methods. Also there was presented the problem of selection of weighted factors for the criteria in the context of their impact on the end result of evaluation. It was pointed out that the choice of an appropriate procedure for determining weights depends on the nature of the evaluated problem and form of criteria.